Privacy Policy

RG ASIA TRADING (“we”, “us”) respects your privacy and processes personal data in accordance with the Personal Data Protection Act 2010 (Malaysia).

What we collect

When you browse or buy from our store we may collect your name, email, phone number, billing and delivery address, order history, and device/browsing information (such as IP address and cookies). Payment card details are processed by our payment providers and are not stored by us.

Why we use it

  • To process, deliver and support your orders, including warranty claims.
  • To communicate with you about your order or enquiries.
  • To send marketing emails or messages, only if you have opted in. You can unsubscribe at any time.
  • To prevent fraud and improve our store.

Who we share it with

We share only what is necessary with service providers who help us run the store, such as our e-commerce platform (Shopify), payment gateways, courier companies, and inventory/order management systems. We do not sell your personal data.

Cookies

We use cookies to keep your cart working, remember preferences and understand how our store is used. You can disable cookies in your browser, but some features may not work.

Retention

We keep your data for as long as needed to fulfil orders, provide warranty support and meet legal and tax obligations.

Your rights

You may request access to or correction of your personal data, or withdraw consent for marketing, by contacting us at realgamers.asia@gmail.com

Changes

We may update this policy from time to time. The latest version will always be posted on this page.

Last updated: 9/19/2026