Contact Us

We’re here to help with your orders, products, delivery, returns and other enquiries.

Contact Details

RealGoodie
Operated by RG Asia Trading
Business Registration No.: (CT0079488-X) 202003293727

Address:
97-1-22, The Palazzia
Jalan Bukit Gambier
11700 Gelugor, Penang
Malaysia

Email:
realgamers.asia@gmail.com

Website:
realgoodie.org

Customer Support

For faster assistance, please include the following information in your message where applicable:

• Order number

• Product name

• Your name

• Contact details

• Description of the issue

• Photos or videos, if relevant

For damaged, defective or incorrect products, please provide clear photographs or videos showing the product and its condition.

Business Hours

Monday – Friday: 9:00 AM – 6:00 PM
Saturday, Sunday & Public Holidays: Closed

Messages received outside business hours will be handled on the next available business day.

Order & Product Enquiries

For questions regarding an existing order, please contact us using the email address above and include your order number so we can locate your order more efficiently.

For returns, refunds and warranty claims, please refer to our applicable Return & Refund Policy and Warranty Policy before submitting your request.

We aim to respond to customer enquiries as soon as reasonably possible.

Thank you for shopping with realgoodie.